Who is responsible for the work of the collaboration?
If you’ve done your work to identify and nurture the right partners, then they should all be able to participate in some way in the coordination and implementation of the activities. A collaboration manager or coordinator can play a vital role by helping partners to participate effectively and by ensuring the work gets done the right way and on time. They should be skilled in managing projects, establishing, implementing and monitoring systems and protocols, and facilitating or mediating complex negotiations.
How do we communicate clear reporting relationships?
Every collaboration should have a written understanding about roles and responsibilities. Many collaborations capture this understanding in a clear terms of reference and in a collaboration agreement. When clarifying employment relationships related to the collaboration, partners should outline who staff are employed and managed by; who is responsible for salary, pension, insurance and other coverage; and how performance evaluation will be done.
How do partners hold each other accountable for delivering on commitments?
You can’t hold partners accountable for results and expectations unless they’ve been engaged in their development and the success indicators are well understood, measurable and achievable. Remember to put clear incentives in place to motivate partners to fulfill expectations as well as transparent and fair consequences for not meeting them.